Recieved this email on Friday.<\/p>\n
From:\u00a0\u00a0 \u00a0The Vonage Team <donotreply@vonage.com> Vonage Account Number: {my account number}<\/em><\/p>\n Vonage Number(s): {my home phone number}<\/em><\/p>\n Cancellation Confirmation Number: {cancellation confirmation number}<\/em><\/p>\n Dear Jeff Tangen,<\/em><\/p>\n To view important information in Spanish regarding your Vonage account, please visit We’ve transferred your phone number(s) referenced above to another phone service provider as Here are a few more important details to keep in mind:<\/em><\/p>\n o\u00a0 Your cancellation is effective February 25, 2011. Charges for any overages, payphone calls to Vonage toll free numbers, and out of plan international calls Isn’t this a nice email.\u00a0 Of course, let’s make this crystal clear.\u00a0\u00a0 I never canceled my Vonage service.\u00a0\u00a0 Let’s make something else clear.\u00a0 I never authorized a transfer of my phone number to Sprint.<\/p>\n So, I called Vonage again and got another support case opened up.\u00a0\u00a0 The support case number is *****095.\u00a0 This person was going to escalate this to a manager and I would be contacted in 24 to 48 hours.<\/p>\n Well… I decided to call Vonage again in the evening and basically gave the person both of the ticket numbers and that person was reading off the script.\u00a0\u00a0 I went off on her and ended up with her supervisor.\u00a0 After I made it clear to the supervisor on what was going on, the supervisor told me that the “off line group” (or something like that) had to do research on this issue and that I would hear something back in 3-5 business days.<\/p>\n 3-5 business days?\u00a0 Are they serious?\u00a0\u00a0 I could not have my home phone number for at least 8 days.\u00a0\u00a0 Really.\u00a0\u00a0 8 days.<\/p>\n The email talks about charging my card for any outstanding charges.\u00a0 So, tomorrow, I am off to the bank (or call them) and authorize them to deny any Vonage payment attempts.<\/p>\n","protected":false},"excerpt":{"rendered":" Recieved this email on Friday. From:\u00a0\u00a0 \u00a0The Vonage Team <donotreply@vonage.com> Sent:\u00a0\u00a0 \u00a0Friday, February 25, 2011 1:30 PM To:\u00a0\u00a0 {my email address} Subject:\u00a0\u00a0 \u00a0Cancellation Confirmation Vonage Account Number: {my account number} Vonage Number(s): {my home phone number} Cancellation Confirmation Number: {cancellation confirmation number} Dear Jeff Tangen, To view important information in Spanish regarding your Vonage account, […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[29],"tags":[72,71,70],"_links":{"self":[{"href":"http:\/\/jefftangen.com\/wordpress\/index.php?rest_route=\/wp\/v2\/posts\/598"}],"collection":[{"href":"http:\/\/jefftangen.com\/wordpress\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/jefftangen.com\/wordpress\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/jefftangen.com\/wordpress\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"http:\/\/jefftangen.com\/wordpress\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=598"}],"version-history":[{"count":3,"href":"http:\/\/jefftangen.com\/wordpress\/index.php?rest_route=\/wp\/v2\/posts\/598\/revisions"}],"predecessor-version":[{"id":602,"href":"http:\/\/jefftangen.com\/wordpress\/index.php?rest_route=\/wp\/v2\/posts\/598\/revisions\/602"}],"wp:attachment":[{"href":"http:\/\/jefftangen.com\/wordpress\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=598"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/jefftangen.com\/wordpress\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=598"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/jefftangen.com\/wordpress\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=598"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}
\nSent:\u00a0\u00a0 \u00a0Friday, February 25, 2011 1:30 PM
\nTo:\u00a0\u00a0 {my email address}
\nSubject:\u00a0\u00a0 \u00a0Cancellation Confirmation<\/em><\/p>\n
\nhttp:\/\/espanol.vonage.com\/emails\/c. Para ver informacisn importante en espaqol sobre tu cuenta de
\nVonage, visita el enlace anterior.<\/em><\/p>\n
\nrequested.<\/em><\/p>\n
\nYou will no longer be able to make or receive calls using your Vonage service.
\nThis includes 911 calls; please remember in the event of an emergency,
\n911 dialing from your Vonage phone will no longer work and you will not be
\nable to make a 911 call unless you have another form of telephone service.
\no\u00a0 You’ll continue to have access to the account details in your online account
\nfor 90 days from February 25, 2011.<\/em><\/p>\n
\nor any other features and services outside your plan are separately emailed, billed and charged to your
\npayment method within seven (7) days after cancellation.<\/em><\/p>\n